Gps pathfinder office not finding closest base providers
There was no governance behind it, you know? The services that we thought existed or we thought we ought to be using we put on these platforms, but from a governance point of view it was not ideal. Sara: The only method available before Service Finder came along was having a great big file in every pharmacy with all details of all services.Ĭlaire: Before we started using Service Finder basically every operational unit had all of their local pathways on everybody's individual private telephones or on printed PDFs that were put into the doors of of all the ambulances and these then had to be periodically updated by local managers, and we had no way of knowing whether they were reliable whether they were up to date.Ĭharlie: It was always reliant on us finding information out and editing it and uploading it. Sara: It frees up me chasing details I'm not very familiar with and I can just put it all into one service database and it will give me all those details I need.Ĭlaire: You need to be able to go to a Service Finder really fast, and get the information that you need fast, and also have the assurance that you know that that is reliable and that you're taking the patient to the right place at the right time and not wasting a lot of time trying to search for the correct hospital that you need to be taking that patient to.
#Gps pathfinder office not finding closest base providers professional#
Sara: NHS Service Finder is my guide to every area so it’s my pocket guide to all services, all surgeries, and being able to access them.Ĭharlie: So, trusted information which the NHS has maintained for a long time on its systems but which previously hasn't been available to every single healthcare professional user in the country. Sara: I've been doing it for around 10 years now.Ĭlaire: I'm a paramedic and I have been for about 13 years, and also a Paramedic Practitioner for the last three or four years. I am an area relief dispenser and for pharmacy.Ĭlaire: I am a Clinical Pathways Lead for Southeast Coast Ambulance Service.Ĭharlie: I'm a paramedic with Southeast Coast Ambulance Service. Sara: It gives me the confidence to be able to signpost patients and also know what services are in the area.Ĭharlie: I think the way I would describe it is, just in really simple terms, it's a trusted phone directory providing you as a healthcare professional with access to the national NHS database of services. It's your go-to place where you can find any information about local pathways in your own area. Increased awareness of available servicesĪ tool designed and built by the NHS, for the NHS.ĭelivering instant access to quality health service information for every healthcare professional.Ĭlaire: It's a fantastic one-stop shop.Accurate, fast access to real-time service information.
Over 1000 searches are carried out every day across all seven NHS regions. More HCPs use NHS Service Finder every month.ĭemand for NHS Service Finder is growing. “What a great tool to use, especially when working out of area in Surrey and not knowing what services are out there.” - Sarah, Emergency Medical Technician Alcohol and Mental Health Service referred to and 24/7 helpline emailed to patient and relatives direct from the web page! So much easier!” - James, Paramedic
“Just used Service Finder - absolutely smashed it.
NHS Service Finder is used by over 140 health and social care organisations, including: Helping us to achieve the efficiency improvements set out in the Carter review and the goals of the NHS Long Term Plan. NHS Service Finder supports ‘Hear and Treat’ and ‘See and Treat’, which reduces the need to convey or refer to Emergency Departments. Instant access to quality health service information for every healthcare professional.īecause better information allows us to make better decisions, improving outcomes and helping to spread the load across care services. NHS Service Finder: a tool design and built by the NHS for the NHS. We know a subject ourselves, or we know where we can find information upon it.” - Samuel Johnson